Getting Started

Getting Started

Once you have made an appointment, what can you expect? You will find us conveniently located in the West Knoxville area, just minutes from interstate 40 and only a 15 minute drive from Knoxville's McGhee Tyson Airport. Our office is a free standing state of the art facility with ample on-site parking. The facility provides a comfortable waiting area, exam rooms equipped with ultrasound, an on- site laboratory phlebotomist, an embryology laboratory, a surgical suite and recovery room.

You will be greeted by our receptionist and your patient information will be prepared for charting. One of our nurses will take you to an exam room and discuss how we can help you. The nurse will assist Dr. Keenan and you with your exam. Following that, Dr. Keenan will review his opinion and discuss treatment options. The nurse will then explain testing and any other procedures that must be completed prior to your next visit.

Our office accepts most major commercial insurance plans such as Blue Cross, Aetna, Cigna, and Humana. Be sure to ask if our office accepts your insurance plan and if Dr. Keenan is a network provider for your plan. You should be aware that not all insurance plans provide infertility benefits. You should check with your insurance company prior to your appointment and prior to beginning a treatment plan for infertility. Our practice manager, L.J. Robinson, can assist you with obtaining benefit information and precertification for procedures once a treatment plan is prescribed.

We accept personal checks, VISA, Mastercard and Discover as methods of payment for copays, co-insurance amounts, non-covered services and patient balances. Our office does not accept cash. Payment options will be provided to you specifically once you decide on the treatment plan that is best for you.

We would love to hear from you to answer any questions you have or to schedule an appointment. Please call us at (865) 777-0088 or use the form below to contact us.

There are a few forms that we will need you to fill out. Click each link below to view the form and print it. Complete the form and bring it with you to your appointment.

Do you have questions or would you like to schedule an appointment?

If you have questions for Dr. Keenan or Nurse Practitioner Autumn Galbraith or would like to schedule an appointment, we are here to help. Please use the form below.

I'd just like to take a minute to thank all of the team for the excellent care they gave my husband and me. Our journey wasn't near as long as some women's, but it was still very difficult at times. However, from day one, Autumn Galbraith was reassuring. She very quickly was able to diagnose me with PCOS, and I promptly started to cry. She was oblivious to my despair, but her next sentence was, "But we'll get ya pregnant!" In that moment, I felt such encouragement! She'll never know the weight lifted. Over time, I was able to get to really interact with her, Mari, Lynda, Sherry, Bonita, Carol, Camille, and Dr. Keenan. They all treated me with respect, dignity, and kindness. I felt valued and validated. My concerns were addressed and I was constantly reassured. After only 3 months, we're expecting our little pumpkin in November! Thank you to each of you for everything! R.H. Knoxville, TN
~ R.H. Knoxville, TN